Getting It Right
I came across this photo today and I started reflecting on how important it is to think through all the little details on things. Seems to me that would be what you want in an employee, so that things like what you see here don't happen. But the problem is that those employees are often not the noisy guys and so you don't know who they are. Who was responsible for the Starbucks error above? The art director? The person who bought the vans? The person who painted the vans? The person who left the door open? All of the above/none of the above? If someone was bright enough to realize this would happen and made the necessary changes, s/he would be pretty clever indeed. It would be one of those quiet little acts of greatness that go unrecorded, unknown, unrewarded. It's most probably one of those precious smart employees that has their attention on doing a great job rather than building a great career. Avoiding fiascoes and cleaning up after them has a lot to d